Dallas city leaders launched "Safer in the City," an initiative to address concerns over crime and homelessness downtown. The program is a public-private partnership with actionable plans to increase the visibility of additional police officers, homeless solutions teams, and city partners.

The goal of reducing crime and helping people who sleep on the streets in downtown Dallas sounds big, but the work starts with small, meaningful interactions. NBC 5 spent time with the Office of Homeless Solutions Crisis Intervention Team to get a glimpse at their daily work.

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Housing Forward and the All Neighbors Coalition spearhead the Street-to-Home initiative. They’re working alongside Downtown Dallas, Inc., to transform the city’s response to homeles

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