The Dodge Correctional Institution is shown on Aug. 29, 2024, in Waupun, Wis. Nicole Johnson says her boyfriend who is incarcerated at the prison is unable to receive funds to purchase supplemental foods due to the malfunctioning of the state’s privately run money transfer system. (Joe Timmerman / Wisconsin Watch)

The conglomerate that enables deposits and purchases also runs a prison phone system that has left families disconnected.

By Addie Costello

Wisconsin Watch and WPR

This story was produced and originally published by WPR and Wisconsin Watch.

The online system Wisconsin prisoners rely on to receive money from loved ones recently crashed, leaving them unable to pay for items like extra food and hygiene products.

The Wisconsin Department of Corrections contracts a private comp

See Full Page