NatWest’s mobile app is back up and running after service issues left its customers unable to log in for several hours on Friday.

The bank said it had fixed the problems and apologised to users who were unable to view or make payments.

A spokeswoman for the bank said: “ NatWest customers experienced difficulty accessing our mobile app today.

“We have resolved the issues causing this and customers are now able to log in and make payments as normal.

“We apologise to our customers for any inconvenience caused.”

More than 3,000 outages were reported through services monitoring site Downdetector at about 10am on Friday.

And many more could have been affected by the outage across the approximately ten million customers who use the mobile app to access their bank accounts every day.

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