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When Joe Subach was having trouble sending money to a friend through the Apple Pay app, he searched online for the company’s customer service number. What Subach didn’t know at the time, however, is that the number he found was fake. That fake number led Subach on a path that would ultimately cause him to lose $1 million.

Subach called the number he found, believing it was for a legit company. He then heard a woman’s voice on the phone.

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“The lady answered and said, ‘Good morning. I’m Daisy from Apple. How can I help you?’” Subach said.

Subach told NBC10 Daisy asked for his name and then put him on hold.

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