COLUMBIA — The Columbia Regional Airport is working to transition to a new rental car facility, as well as other improvements relating to customer experience.

A building on the south side of the new terminal will soon house the rental car offices, Transportation Security Administration offices and airport administration offices.

The project will finish an already existing covering to a walkway that leads to the new facility, as well. The current Enterprise rental car facility on the north side will be used for an Moberly Area Community College flight training program.

This project aims to improve the customer experience and make the process much simpler for travelers.

Texas-native Carly Thompson arrived at the airport in her rental car on Friday, and she said she had trouble returning

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