This past year, Charles Worthington, then chief technology officer at the U.S. Department of Veterans Affairs, was given responsibility to oversee all artificial intelligence efforts across the department.

And in addition to his CTO title, Worthington he got a new one: Chief AI Officer.

Worthington's background is in software development and product design. He sums that up as "using computers to solve problems." And that's how he and his team have been tackling the work at VA.

"That skill of trying to figure out how best to solve with technology important business problems or problems the VA is having is probably the most important skill," said the VA IT leader. "The technology itself is the secondary concern. The more important thing is figuring out the problems most important to solve

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