When you think about healthcare, you imagine hospitals, nurses, doctors, clinics and treatments. Actually, healthcare starts much earlier with a simple trip to a healthcare facility. It’s not so simple for millions of Americans, particularly those with disabilities or chronic conditions that make it difficult for them to move, to get access to that simple trip.

Non-Emergency Medical Transportation (NEMT) steps in to make that simple trip – simple. And for those of us responsible for coordinating these services, it’s both a challenge and an uncommon opportunity.

In this continuum of care process, NEMT providers play a key role, providing lifelines by delivering the crucial connection between patients and the care they need. This responsibility becomes even more critical when serving indiv

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