Simplifying healthcare for members and providers is the right thing to do, even if it’s not profitable, says Nathan Downhour, Pharm.D. At Prime Therapeutics, where he is senior vice president of strategic pharmacy solutions, Downhour is working to enhance the member experience and improve patient health outcomes.

Making medication more affordable and accessible are top priorities for Downhour and Prime as they work to shape the delivery model for prescription drugs, especially for those with complex conditions. The ultimate goal is to bring together different service providers and partners to create a model that drives value and improves the patient experience.

“It’s in our purpose statement, where we say that we want to provide the kind of care you’d want for your loved ones,” Downhour

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