Texas surgeon says UnitedHealthcare dispute may force her into bankruptcy

In January, Dr. Elisabeth Potter said she was midway through performing a breast reconstruction surgery when a call from a representative from UnitedHealthcare came into the operating room. The health insurance company wanted to talk about the patient on the table. “I got a phone call into the operating room saying that UnitedHealthcare wanted to talk to me and that they wanted to talk to me now,” Potter, a plastic surgeon, told NBC News. Potter posted a video on TikTok recounting the call that’s reached nearly 6 million views.