KEY TAKEAWAYS

Scammers exploit people searching for customer service numbers online, posing as support.

Victims, like Brad Whittaker, are tricked into revealing personal and financial information.

Experts advise visiting official websites and avoiding downloading apps to prevent scams.

OREM — When you need help with some sort of problem — it could be a glitch with a product you've bought or maybe a billing issue with a service you use — your first instinct might be to Google a company's customer support number. It is an instinct scammers are relying on.

Brad Whittaker signed up for a free trial run of YouTube TV.

"To see if it has what we want," he said.

But what Whittaker got was a whole lot of connection trouble, he said. So, he fired up Google to search for YouTube's support hotl

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