OREM — When you need help with some sort of problem — it could be some sort of glitch with a product you’ve bought or maybe a billing issue with a service you use — your first instinct might be to Google a company’s customer support number. It is an instinct that scammers are relying on.

Brad Whittaker signed up for a free trial run of YouTube TV.

“To see if it has what we want,” he said.

But what Whittaker got was a whole lot of connection trouble, he said. So, he fired up Google to search for YouTube’s support hotline.

“I did do quite a bit of searching back and around for quite some time,” he said.

When a phone number finally popped up, Whittaker dialed it.

“They said, ‘YouTube TV, how can we help you,’” he recalled.

The person on the other end first asked him for his accou

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