All B.C. Ferries customers travelling by vehicle from Horseshoe Bay to Departure Bay (Nanaimo) must book and pay in advance, effective Oct. 15.

B.C. Ferries said the decision was necessary because vehicle space at the terminal is expected to drop by a quarter during major infrastructure works that are expected to last years.

“We understand this is a big change, and for a terminal that already has limited space, it may feel frustrating at first,” said Melanie Lucia, Vice-President of Customer Experience at B.C. Ferries.

“No one wants to be turned away when they’ve made the trip to the terminal. By requiring advance bookings, we’re giving customers more certainty and a better chance of securing their spot, especially as space becomes even tighter during construction. It also helps our cre

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