Hoping to be heard and helped. That was the subject line of an email from Tampa homeowner Alexis Moore-Merritt after her insurance company dropped her and then denied her several times as she tried to find new coverage because she had filed too many claims.

"I was shocked, scared, of the unknown, so I immediately started searching for new coverage and to my surprise was turned down because of claims that were previously filed," Moore-Merritt wrote.

ABC Action News anchor Nadeen Yanes visited Alexis to find out more about why she was dropped and why she couldn't find other coverage.

According to a letter she received from her insurance company, American Integrity, she was being dropped "for the reason of reduce and high concentration area due to catastrophic exposure management" the lett

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