The Better Business Bureau, or BBB, issued a consumer warning Tuesday for the Columbia, Missouri-based Club Car Wash, saying it received more than 240 complaints about the business over the last 3 years.

Due to what the BBB says is "a pattern of unresolved and unanswered complaints," Club Car Wash was given an "F" rating — the lowest grade possible from the nonprofit consumer education organization.

Club Car Wash's response

The company maintains many of the complaints involve vehicles that were already damaged prior to getting washed. Need a break? Play the USA TODAY Daily Crossword Puzzle.

"We have video and photo proof that these cars come in with the damage, but they feel the need to still make a complaint," a Club Car Wash executive previously told the BBB. "The other thing is 2

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