Airbnb customer gets £4,300 refund and apology after images were altered

An Airbnb guest has received an apology and a refund - after images were altered in a false £12,000 damage claim. The w oman won an apology and a refund of almost £4,300 after claiming the host’s photos were digitally manipulated.

The customer was refunded almost £4,300 after the legal wrangle. A picture of the allegedly ‘cracked table’ in the New York apartment has been taken by the Guardian newspaper.

The woman booked the one-bedroom apartment in Manhattan for two-and-a-half months. Shortly after she left, the host told Airbnb that she had caused more than £12,000 worth of damage, and submitted pictures of an apparently cracked coffee table.

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The woman denied any damage had been done to the apartment.