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Nostalgia seems to have been replaced by modernism at Cracker Barrel Old Country Store restaurants.
That's according to vocal customers on social media – many of whom say it's a change nobody wanted in the first place.
But Cracker Barrel chief marketing officer Sarah Moore recently told Fox News Digital that the Tennessee-based restaurant chain's ongoing transformation incorporates not only customer feedback but also employee input.
CRACKER BARREL CUSTOMERS 'HATE' RESTAURANT CHAIN'S NEW LOOK IN VIRAL SOCIAL MEDIA VIDEOS
"This is also centered on making our stores easier to operate," Moore said in May. (See the video at the top of this article.)
"We have 70,000 incredible team members," she said. "They're the ones [who]