As hospitals across the country grapple with rising patient volumes, long wait times and overstretched staff, Baptist Health (Ark.) is proving that the solution isn’t always more space — it’s smarter coordination. During a recent webinar hosted by Becker’s Healthcare and LeanTaaS, Cody Walker, president of Baptist Health Medical Center-North Little Rock, shared how the health system’s centralized, AI-powered command center is transforming patient flow across Arkansas. Since launching in 2022, the initiative has reduced emergency department (ED) boarding by 525 patients per month, reduced length of stay variance by 28%, and dropped discharge processing times from 135 to 79 minutes..
Here are four key takeaways from the conversation: 1. Centralizing transfers for systemwide coordination In