Class-action suit claims Otter AI secretly records private work conversations
Bobby Allyn
August 15, 2025 / 5:44 pm
A federal lawsuit seeking class-action status accuses Otter.ai of "deceptively and surreptitiously" recording private conversations that the tech company uses to train its popular transcription service without permission from the people using it.
The company's AI-powered transcription service called Otter Notebook, which can do real-time transcriptions of Zoom, Google Meet and Microsoft Teams meetings, by default does not ask meeting attendees for permission to record and fails to alert participants that recordings are shared with Otter to improve its artificial intelligence systems, according to the suit filed on Friday.
The plaintiff in the suit is a man named Ju