Amtrak has recently been criticized for its massive delays due to extreme heat, cancellations, and other issues. For instance, a passenger recently described the company’s compensation policy as a joke after a nine-hour delay on a trip that cost $3,200.

Amtrak clients are now also arguing that the company keeps breaking an actual written rule. A worker was seen occupying a seat with their bags, which is in contrast with Amtrak’s rule asking passengers to put their bags either in the overhead bin or under their seats. This time, passengers are complaining after being trapped on a train for hours without AC. Here is what happened.

Amtrak Passenger Stuck On Train Without AC

Amtrak Southwest Chief passenger train railway in Los Cerrillos New Mexico, United States.

Amtrak confirmed in a

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