ATLANTA - A call center serving SNAP recipients remains out of service more than three weeks after a cyberattack disrupted operations on July 28.
PREVIOUS STORIES
Georgia SNAP call center cyberattack tied to incidents in 6 states: USDA
Georgia EBT users urged to secure accounts after cyberattack
What we know:
According to the Department of Human Services, automated bots targeted a third-party call center used by benefit cardholders, blocking access for some users attempting to reach their accounts. Although the system briefly came back online, officials shut it down again as a precaution.
It is still unclear whether any personal information or benefits were compromised.
What they're saying:
In the meantime, SNAP recipients are being advised to lock their EBT cards between purch