ATLANTA - A call center serving SNAP recipients remains out of service more than three weeks after a cyberattack disrupted operations on July 28.

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What we know:

According to the Department of Human Services, automated bots targeted a third-party call center used by benefit cardholders, blocking access for some users attempting to reach their accounts. Although the system briefly came back online, officials shut it down again as a precaution.

It is still unclear whether any personal information or benefits were compromised.

What they're saying:

In the meantime, SNAP recipients are being advised to lock their EBT cards between purch

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