The Federal Trade Commission is suing a ticket broker for allegedly using “illegal means” to buy up hundreds of thousands of live event tickets, including for Taylor Swift’s Eras tour. Key Investment Group, which also does business as Epic Seats, TotalTickets.com, and Totally Tix, is accused of violating the Better Online Ticket Sales (BOTS) Act by using virtual and traditional credit card numbers, along with spoofed IP addresses, fake accounts it paid real people to make, and banks of SIM cards used to receive verification texts to numbers it controlled, to get around security protections.
Key Investment Group then allegedly resold these tickets on secondary ticket-selling sites and Ticketmaster’s resale platform to people who couldn’t beat its alleged army of accounts to buy them direct