Blue Yonder acquires returns management solution provider Optoro

A provider of artificial intelligence-based enterprise supply chain technology is increasing its returns management capabilities.

Blue Yonder has purchased Optoro, which provides solutions for processing returns, in an effort to offer a more robust and comprehensive returns management product. According to Blue Yonder, it identified Optoro’s returns processing capabilities, especially for major retailers and brands with a high volume of returns, as a way to further strengthen its capabilities in this space.

“With e-commerce sales continuing to grow, retailers need to be prepared when it comes to returns, which were projected to hit $890 billion last year, representing 16.9% of annual retail sales and is more than double the return rate from 2019,” said Tim Robinson, corporate VP of re