Microsoft is investigating an ongoing issue preventing users across North America from accessing Office.com and the company's Copilot AI-powered assistant.

According to user reports on DownDetector , this incident began impacting Microsoft's services almost two hours ago and is currently triggering server connection problems and causing issues when trying to log into accounts.

"Impact is specific to some users attempting to access Office.com and m365.cloud.microsoft. The majority of reports are from users located in the North America region, but the full scope of impact is still under investigation," Microsoft said in a new service alert published on the Microsoft 365 admin center.

The company is currently collecting telemetry data to identify the root cause of the outage and attemp

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