A West London council left a vulnerable man in unsuitable housing for six months, the local government ombudsman has found. The watchdog found six faults which delayed correct action being taken to support him.

In September 2023, the man (referred to as Mr X in the report) applied to join the Ealing Council housing register. He reported that he was living above a noisy licensed premises, suffered anti-social behaviour, and lived with a number of difficult health conditions such as essential tremors.

Mr X also told the council that his neighbours took drugs. In response, the council did not assign medical priority and informed Mr X he should address his concerns through appropriate channels.

A council officer met with Mr X to discuss his application, and suggested sheltered accommodati

See Full Page