Booking a stay through a large travel platform usually gives travelers peace of mind. They expect that when they arrive at their accommodation, the check-in process will be straightforward and hassle-free. But one recent incident showed that’s not always the case.

A frustrated guest who used the Booking.com platform shared their experience on Reddit after a late-night arrival went terribly wrong. Instead of walking into a warm room and getting some rest after a long day of travel, they found themselves locked out with nowhere to go.

The post sparked an influx of reactions online, with many commenters sharing their disbelief at how the situation was handled. Here are the details of the ordeal.

A Traveler Was Forced To Sleep Outside After The Host Failed To Leave The Key

A traveler's rec

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