(Reuters) -Zoom Communications raised its annual revenue and profit forecasts on Thursday, banking on hybrid work trends and the integration of artificial intelligence technology into its products, sending its shares up 4.5% in extended trading.

The integration of AI across its product line and the broadening of its service portfolio have helped Zoom sustain growth in its core video-conferencing offering, while enabling it to enter and scale in new markets.

The company in June introduced its Virtual Agent 2.0, which can autonomously complete complex tasks such as processing returns, updating accounts or booking appointments, powered by agentic AI.

Zoom also launched a slew of new agentic AI capabilities in July, including a Custom AI Companion add-on that enables small business owners t

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