In the complex world of healthcare finance, trust and transparency between payers and providers are often elusive. But for one Arizona-based integrated delivery network (IDN), partnering with Zelis—a leading provider of healthcare technology solutions—marked a turning point. By implementing Zelis’ Advanced Payments Platform (ZAPP), the IDN transformed a fragmented, paper-dependent payment system into a streamlined digital ecosystem, saving time, cutting costs, and strengthening payer-provider relationships.

Recently recognized with a KLAS Points of Light Award, the initiative offers a blueprint for how healthcare organizations can unify financial workflows and foster collaboration at scale. Fragmentation and Friction with Outdated Systems The IDN was challenged with a payment system bogge

See Full Page