LOUISVILLE, Ky. (WAVE) - Cigna Healthcare has terminated its contract with Norton Healthcare, according to Norton.

In a statement posted to Norton’s website on Aug. 25, officials said on Sept. 8, 2025, the existing contract will end, and while Norton Healthcare and Norton Children’s will continue to accept patients with the Cigna insurance plan, it will be considered out of network.

Norton officials said they are working with Cigna to learn more about the next steps for patients who are receiving oncology, pediatric and prenatal care.

Norton said anyone with questions about how changes can affect benefits can call Cigna at (800) 997-1654. Anyone with questions about medical care can email Norton at CignaOONQuestions@nortonhealthcare.org .

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