Recently, my Windows 11 PC began to choke when shutting down. A small error window would appear, holding up the process. The cause? A program called LogTransport2.exe . If you have the same problem and are also wondering what’s going on—it’s Adobe’s fault.

Adobe bundles this file with its Creative Cloud applications for the purpose of transmitting data about you back to the company. If the executable is still communicating with Adobe servers when you shut down your PC, it’ll stall the process to finish its task. So, to nip this issue in the bud, you have to tell Adobe to stop spying on you.

The fix

Open a web browser. Head to adobe.com , then log into your account.

Click on your avatar icon at the upper right.

Choose Manage account .

At the top of the screen, choose Account an

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