Iwas flying from Denver to Orlando on Frontier Airlines. I prepaid for my checked luggage.

I only had one carry-on bag and a small personal item, both of which were within the size limits. But when I checked my bags, Frontier charged me an extra $220. I had to pay twice for the same bags.

KLM charged me another $550 because I was a 'no show' at the airport. Here's my side of it.

I recently flew from Amsterdam to Cape Town on KLM. When I arrived at the gate, an agent took my boarding pass and reassigned my seat. During …

I requested a refund, but Frontier will only give me credit that expires within a year. I don't want credit with Frontier, I want my money back. This is horrible customer service! I should be able to get a refund, right? Can you help me with this? — Allison Sanders, Han

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