Accurately diagnosing a problem is only the first step in solving it.

Last year, I wrote abou t the lack of an optical department at Akron Children's Hospital's Vision Center . Many of their patients, such as my daughter, Lyra, who has Down syndrome and was born with cataracts in both eyes, have unique conditions and facial features that require specialized glasses frames. Yes, the ophthalmologists and optometrists at ACH are top notch, but without ease of access to the glasses that would correct the accurately diagnosed problems, the care they provide is not truly comprehensive. After the column published, I was asked to meet with administrators at ACH and agreed. I also received an uncharitable letter from an ACH employee who works with the surgeons at the Vision Center. That letter h

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