BOSTON (SHNS) - Starting Tuesday, Attorney General Andrea Campbell's office is enforcing broad new state regulations that require companies doing business here to be upfront about true costs of their product or service and to make it easier for customers to cancel trial offers and subscriptions.
The so-called junk fee regulations that Campbell promulgated in March took effect Tuesday, adding a layer of defense against things like surprise fees added onto concert tickets and hotel bookings, recurring charges for hard-to-cancel subscriptions and other consumer annoyances that Campbell said "have quietly cost consumers around the country tens of billions of dollars each year."
"Amidst rising costs, these historic regulations not only provide individuals upfront transparency about the true c