Amtrak is far from being perfect. For instance, passengers recently criticized NextGen Acela trains after noticing minor defects , including door problems, limited speed, and uncomfortable seats. In addition, a few weeks ago, Amtrak made the news after changing its lounge policies, which resulted in more frustration than enthusiasm .

Yet, one main issue keeps coming up in Amtrak forums and continues to drive travelers crazy: inconsistent policy enforcement. Plenty of rules are rarely enforced, and your Amtrak experience largely depends on your conductor or, in other words, your luck. This problem was recently highlighted in a Reddit post shared by a passenger, who was denied boarding due to a rule violation despite having zero problems on previous train trips.

This Is Amtrak’s Bigg

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