Amtrak has often confused its passengers with its policies. For instance, many travelers have reported that regulations aren’t often enforced, leading to chaos . While a controller may allow a passenger to board with baggage larger than the company’s maximum size, another may decide to rightly enforce Amtrak's rules. In addition, in the last few weeks, some have accused the company of being inconsistent , since its lounge rule changes haven’t been applied consistently across all stations.

Now, passengers have noticed something strange on Amtrak’s official site. It seems that while some trains are being marked as ‘sold out,’ tickets are still available—but not for all journeys. So, what’s going on?

Amtrak Passengers Claim ‘Sold Out’ Train Isn’t Sold Out

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