A first-of-its-kind study has revealed how people actually use OpenAI ’s hugely popular artificial intelligence chatbot ChatGPT .

Since launching in 2022, the AI tool has grown to more than 700 million users – or “nearly 10 per cent of the world’s adult population”, according to OpenAI. Until now, the way this vast userbase has been using the app has been largely anecdotal.

The new study, by OpenAI’s Economic Research team and Harvard economist David Deming, analysed 1.5 million conversations with ChatGPT to track consumer usage.

OpenAI said the findings showed that conversations typically focus on everyday tasks “that create economic value through both personal and professional use”, with the company calling on AI to be treated as a “basic right” for people.

“ChatGPT consum

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