What should’ve been a celebration of Ariana Grande’s return to touring has quickly turned into a case study in everything broken about the modern ticketing system.

Within hours of tickets going live, fans were met with long queues, technical glitches and skyrocketing resale prices.

Grande addressed the issue in an Instagram story, writing “hi my angels, i have been on set all week but i wanted to let you know that what’s been happening with the secondary ticket resellers has been brought to my attention and of course i am incredibly bothered by it.

“i’ve been on the phone every second of my free time fighting for a solution. i hear you and hopefully, we will be able to get more of these tickets into your hands instead of theirs. it’s not right.

“i just wanted you to know that my team

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