Parents and former staff have come forward claiming there were repeated incidents at a childcare centre in the lead-up to this month’s dramatic mix-up where a little boy was given to the wrong grandparent.

The one-year-old boy was mistakenly handed to the wrong adult at First Steps Learning Academy in Bangor, in Sydney’s south.

The mistake wasn’t discovered until the boy’s mother arrived later that day and was told her son was missing.

The childcare company, which runs 11 centres across Sydney, remains under investigation for that blunder as well as a number of incidents in at least three other of its venues.

But former parents and staff say the issues with the childcare company come as “no surprise”.

‘Stop crying, you’re not a baby’

“When I saw the news … I sort of knew in my hea

See Full Page