OpenAI this week released what it says is the largest study yet of how people are using ChatGPT, revealing fresh insights on who is using the technology and what they are using it for.
The big surprise was finding out that most ChatGPT chats aren’t about work. In June 2025, 73 percent of ChatGPT messages were non-work related, up from 53 percent a year earlier, the 62-page report said.
Younger people remain the core users of ChatGPT, the researchers said, accounting for 46% of the messages in OpenAI’s dataset.
Research and advice, not tasks, dominate conversations. Around half of messages involve asking for advice or information and around a third ask ChatGPT to complete a task.
Most people use ChatGPT for writing, practical guidance, or seeking information. Writing rules the day at wo