Key points

Leaders often mistake intuition or urgency for objectivity, leading to costly missteps.

Cognitive shortcuts like recency bias and anchoring distort leadership judgment under pressure.

Inner voices, scarcity, approval, control, and protection, quietly drive critical decisions.

Naming internal voices, slowing choices, and inviting diverse perspectives improve outcomes.

What voices are you listening to in order to make critical decisions for your life and the organizations you lead?

A CEO client once told me about the time she pushed her company into a joint venture that looked irresistible. The pitch deck sparkled, the recent success of a similar deal was fresh in her mind, and her intuition told her to move quickly. Six months later, the partnership unraveled due to diffe

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