Duquesne Light Company officials went before a group of leaders from across Allegheny County on Wednesday to discuss the company's newly released improvement plan following an April storm that left some customers without power for more than a week.
The company's presentation focused on improved communications and ways it hopes to speed up the process of power coming back on for customers.
"I think it's a significant step," Allegheny County District 10 Councilperson DeWitt Walton said. "But again, in totality, holistically, we have to get better."
Other leaders, like state Rep. Abigail Salisbury, were more critical.
"I am not satisfied with what I heard tonight," she said. "Really, to me, I think that what I have seen is a lack of respect for the human element of the storm response