LEHI — Jared Hadley installed landscaping that uses little or no water. But within days, his HOA told him he needed to rip it out . His choices didn’t jive with its bylaws.

“I would not purchase a home through an HOA,” Hadley answered when asked if there was something he would do differently about his situation.

That is a common sentiment.

From free speech and parking to aesthetics and unexpected assessments for community repairs, KSL has reported on friction between homeowners and their homeowners associations many times.

That friction has become so common that it has spurred the State of Utah to launch a new office within the Utah Department of Commerce — the HOA Ombudsman Office.

Erin Rider is the state’s first HOA Ombudsman.

Utah’s first HOA Ombudsman Erin Rider explains to KSL

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