HUNTSVILLE, Ala. (WHNT) — Huntsville Utilities just recently adopted a new app and web portal for customers to pay their bills and track their usage, but while people transition into this new method, scammers are trying to take advantage.

"They are trying to get you to click on this link, and they're trying to obtain your personal account information," Karen Reeves said.

Reeves is the CEO of the Better Business Bureau of North Alabama.

A scam is going around posing as a Huntsville Utilities employee, sending customers a link to their account and then a login to Office 365.

"Don't click on the links within there," Reeves said. "Go outside of your email, go in directly into your account and verify, and then also just pick up the phone and call Huntsville Utilities.

Reeves said scammers

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