SALT LAKE CITY — Each year, AARP Utah honors volunteers who make a real difference in their communities. This year’s top honoree is a woman using her tech skills and heart to help others.

She’s retired, but Mareli Furtado is keeping busy. She’s the go-to tech helper at the Riverdale Senior Center, solving everything from smartphone setups to online troubleshooting.

And if she doesn’t know the answer right away? She’ll dig in until she finds it.

“I do phones, tablets, computers, cameras,” Furtado said.

At Riverdale Senior Center, Mareli Furtado is the help desk.

“Sometimes they lose things. The sound will go off, the ringer will go off,” Furtado said.

No question is too small or too big for her to tackle.

“She had gotten a phone call from somebody that she thought was with the bank

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