Businesses are feeling a lot of pressure from uncertainty these days. Slipping profits, tight budgets, AI and automation, and employees worrying about layoffs.

In these moments of uncertainty, your team needs a few things that they don’t teach you in business school: clarity, care, and trust.

This trifecta all starts with how effective leaders communicate, especially when the chips are down. In my experience coaching global leaders, plus some lessons I’ve gathered from the evidence, here’s how to do it right.

1. Acknowledge what’s working without minimizing the reality

Start with a “yes, and” mindset. Acknowledge the bad first: Yes, the business is struggling. Then follow it up with the good: And yes, we’re making progress where we can. This approach both respects their struggle and re

See Full Page