Starting Nov. 1, utility company Eversource says gas bills could rise by as much as 13% to 17% compared to last winter, raising concerns for many residents.

The announcement comes as a blow for people like Nancy, a Somerville resident who shared concerns with WBZ back in January regarding her skyrocketing gas bill. "I thought I was seeing things," she said. "I thought it was sent to the wrong address."

Nancy's gas supply charges had more than doubled, and delivery charges almost tripled.

Fast-forward nine months, her concerns are the same. "Here we are, and I still have the same old folder, and not much has changed," she said. "It's not even cold yet, but I'm already worried, and I'm sure other people are worried as well."

Why rates are increasing

Eversource spokesman William Hink

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