Tech leaders have been quick to squash claims that their AI firms could one day cause significant unemployment. But Goodwill’s CEO Steve Preston says it’s already happening.
The charity, which has over 650 job centers, saw over 2 million people use its employment services last year—and it’s getting ready for even more.
“We are preparing for a flux of unemployed young people—as well as other people—from AI,” the CEO exclusively told Fortune , adding that automation will hit low-wage and entry-level roles the worst.
The 65-year-old, who formerly served as the 14th United States secretary of housing and urban development, revealed that he’s already witnessing “large organizations beginning to make significant layoffs based on a move to AI.”
Call centers and sales roles are being part