A delayed flight nearly derailed a family’s trip to Ireland. Thinking they were protected by travel insurance, they jumped on the next available flight to save their trip. When they returned, they found out the reason for the delay was not covered by their trip protection plan.

“I wanted to cry because we were so excited, I’m like we cannot not go on this trip,” said Julie Ryan, who had planned a trip to visit her niece who was studying abroad in Ireland.

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Ryan was on her way to the airport with family when she started receiving text alerts that their connecting flight from Boston to Newark was delayed and she realized they wouldn’t arrive in time to catch her flight to Ireland.

At the gate, an airline employee tol

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