Lloyds Banking Group is leaning into 21st century tech - yet trying to do so in a way that the data of its 28 million customers is kept away from untested AI models developers might be tempted to deploy.
Michelle Conway, lead data and AI scientist at LBG, last week told an audience of data scientists, DevOps pros and AI folk at an evening event by MLOps Community and JFrog, that "we're very careful with your data – our security is huge. It's like Fort Knox locked down."
LBG – which looks after the cash of customers across Lloyds, Royal Bank of Scotland (RBS) and Halifax – traces its roots back to 1765, yet with many of its rivals jumping board the AI train, the fear of missing out on the latest tech craze is real.
In a positioning statement put out earlier this year, the bank said: "The