The federal government is taking Amazon to task over the difficulty of canceling a Prime subscription.
It's a particularly modern problem: You sign up for a service, perhaps intending to run out the clock on a free trial, then forget to cancel the subscription — or can't even figure out how to cancel in the first place. This issue is so common that there are services that help you cancel unwanted subscriptions — and yes, these services themselves often require a subscription.
This particular case was brought by the Federal Trade Commission, which alleges that the tech giant's Prime subscription may rope in some unsuspecting customers and also proves especially difficult to cancel. The FTC claims that as many as 40 million users have been affected by these practices.
The jury trial beg