Some U.S. Navy families are experiencing delays of up to 45 days in processing their claims for child care fee assistance — aid that offsets the cost of child care in civilian communities when care isn’t available on military installations.

Temporary staffing shortages in the service are causing the delays, said Destiny Sibert, a spokesperson for Navy Installations Command. Navy officials are working to reduce the backlogs that are causing the issues, she said.

The delays are not 45 days in all cases, Sibert added.

“To mitigate the impact, Navy is bringing in temporary personnel to help sustain operations and reduce backlogs, as well as expedite recruitment and onboarding,” she said. “These measures are having a positive effect and we continue to prioritize returning processing times

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